Privacy Notice

Introduction

Quetzal Technology ("Quetzal," "we," "us," or "our") operates websites, applications, and related digital services. This Privacy Notice explains how we collect, use, disclose, and protect personal information when you visit our website, contact us, join a waitlist, or use our services.

We design our products with a practical privacy mindset. Some Quetzal apps may involve sensitive personal information, and we treat that information with care. Please read this policy carefully. By using our services, you agree to the practices described here.

Information we collect

We collect information in the following categories:

• Account information — name, email address, and authentication credentials when you create an account, join a waitlist, or start a project conversation.
• App content — entries, notes, files, preferences, tags, and metadata you choose to provide inside a Quetzal product.
• Usage data — feature interactions, session duration, device type, browser, and general analytics to improve the product.
• Technical data — IP address, approximate location derived from IP, cookies, and similar identifiers on our website.
• Communications — messages you send to support, feedback surveys, and demo requests.

How we use your information

We use personal information to:

• Provide, maintain, and improve Quetzal Technology products and related features.
• Generate product features, summaries, or insights when you choose to use AI-assisted functionality.
• Send service-related notices, security alerts, and product updates you opt into.
• Respond to support requests and understand how users engage with the platform.
• Comply with legal obligations and enforce our Terms of Service.
• Conduct aggregated, de-identified research to improve our models — never sold as individual profiles.

AI & on-device processing

Some Quetzal products may use artificial intelligence to generate summaries, suggestions, classifications, or other helpful outputs. Where possible, we limit the amount of personal information needed to provide those features.

When cloud processing is required, data is encrypted in transit and at rest. We use privacy-preserving techniques where feasible so product improvements do not require storing unnecessary identifiable content on our servers.

AI outputs are informational only. They are not professional, legal, financial, medical, or mental health advice. See our Terms for the full disclaimer.

When we share information

We do not sell your personal information. We may share data only in these limited circumstances:

• Service providers — hosting, analytics, email, and customer support vendors bound by confidentiality and data-processing agreements.
• Legal requirements — when required by law, court order, or to protect rights, safety, and security.
• Business transfers — in connection with a merger, acquisition, or asset sale, with notice where required by law.
• With your consent — when you explicitly authorize a specific disclosure.

Data retention

We retain personal information only as long as needed to provide the service, meet legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account and associated product data at any time by contacting support@quetzaltechnology.com.

Backups may persist for a limited period after deletion before being purged from active systems.

Your rights & choices

Depending on where you live, you may have rights to access, correct, delete, or export your data, and to object to or restrict certain processing.

California residents may have additional rights under the CCPA/CPRA. EEA/UK users may have rights under GDPR. To exercise any right, email support@quetzaltechnology.com. We will respond within the timeframe required by applicable law.

• Access & portability — request a copy of data we hold about you.
• Correction — update inaccurate account or profile information in-app or by email.
• Deletion — ask us to delete your account and personal data, subject to legal exceptions.
• Marketing opt-out — unsubscribe from promotional emails via the link in each message.
• Cookies — manage non-essential cookies through your browser settings.

Security

We implement administrative, technical, and organizational measures designed to protect personal information, including encryption, access controls, and regular security reviews. No method of transmission over the Internet is 100% secure; we cannot guarantee absolute security.

Children

Quetzal Technology is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us data, contact support@quetzaltechnology.com and we will delete it promptly.

International transfers

We are based in the United States. If you access our services from other regions, your information may be processed in the U.S. or other countries where we or our providers operate. We use appropriate safeguards for cross-border transfers where required.

Changes to this policy

We may update this Privacy Notice from time to time. We will post the revised version on this page and update the "Last updated" date. Material changes will be communicated by email or in-app notice where appropriate.

Contact us

Questions about this Privacy Notice or our data practices:

Quetzal Technology
Email: support@quetzaltechnology.com